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Product Feature
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Benefits
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Conference Management
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Conference control center
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• Manage scheduled and unscheduled conference activity.
• Manage point-to-point and multipoint control unit (MCU) and Cisco TelePresence Server-hosted conferences.
• Monitor conference events for all connectivity, alarms, and changes.
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Diagnostics and alarms
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• Intelligent diagnostics interrogate configurations and status of managed devices for errors.
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Ticketing service
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• This service gives you a centralized view of all statuses and configuration errors for managed devices, sorted by severity.
• It then suggests fixes for error conditions.
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Event notification
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• Cisco TMS notifies you by email of system events on a per-event, per-device, and per-user basis.
• Cisco TMS supports Simple Network Management Protocol Version 2 (SNMPv2) traps for sending events to third-party SNMP management platforms.
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Graphical monitoring
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• Cisco TMS offers an animated graphical view or geographical map view for visualizing all call activity and device status.
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Centralized provisioning
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• Cisco TMS increases availability of telepresence infrastructure, helping ensure the highest possible quality of telepresence conferences, and delivers the latest software updates for endpoints.
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Agnostic telepresence support
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• Cisco TMS smoothly integrates with Cisco® Unified Communications Manager and third-party vendor devices to help ensure harmonious conferencing resource allocation to all users in an enterprise, regardless of the capabilities of the individual endpoints.
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Booking and Scheduling
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Conference scheduler
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• A simple scheduling interface allows automated or user-initiated conference creation and room reservations.
• Cisco TMS notifies you by email of conference details, with updates sent to meeting organizers.
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Call routing
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• Cisco TMS supports scheduling across nonhomogenous networks with mixed vendors and mixed protocols (H.323, H.320, Session Initiation Protocol [SIP], V.35, and telephone).
• Intelligent call routing automatically handles all dial plan and infrastructure requirements to facilitate a user's conferencing request.
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Multiple scheduling interface options
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• The robust web-based scheduler offers planner views and integrated status and detail displays.
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Extension products
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• Cisco TMS supports custom-built scheduling interfaces or integration with other calendaring products through the Cisco TelePresence Management Suite Extension Booking API (Cisco TMSBA).
• Cisco TMS supports scheduling for Microsoft Outlook (through Microsoft Exchange Server 2003, 2007, and 2010) through the Cisco TelePresence Management Suite Extension for Microsoft Exchange (Cisco TMSXE).
• Cisco TMS supports scheduling for IBM Lotus Notes (through IBM Lotus Domino Server) through Cisco TelePresence Management Suite Extension for IBM Lotus Notes (Cisco TMSXN).
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Advanced scheduling features
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• Cisco TMS supports popular standalone telepresence servers, MCUs, and the multisite capability of Cisco TelePresence endpoints.
• MCUs are not required for scheduling automation.
• Cisco TMS offers supports automatic handling of time zones and daylight savings rules.
• Cisco TMS supports web conferencing for Cisco WebEx® conferencing.
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Directories and Phone Book Management
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Phone book
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• Cisco TMS supports centralized phone book and directory services for Cisco and select third-party H.323 and SIP endpoints.
• Cisco TMS supports automatic import of directory records and synchronization with many data sources, including Microsoft Active Directory, H.350 Lightweight Directory Access Protocol (LDAP), gatekeepers, and file-based imports.
• Cisco TMS supports hierarchical phone book structures, enabling easy browsing of contacts on the endpoint user interface.
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Customized Reporting and Analysis
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Auditing
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• Cisco TMS supports integrated audit logging to monitor system changes.
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Standard reports
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• Cisco TMS provides asset management reports including ticket logs, device events, device alarms, and connectivity.
• Cisco TMS provides detailed call history reports for managed endpoints and infrastructure.
• Cisco TMS provides scheduling activity reports including user-based, scheduling interface used, conference event logs, and conference reports.
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Business Intelligence Integration
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• Microsoft SQL Server Analysis Services-based (MDI crossover [MDX]) application programming interface (API) is available through the Cisco TelePresence Management Suite Analytics Extension (Cisco TMSAE).
• Business Intelligence Integration extends Cisco TMS Reporting to other Business Intelligence tools for fully customized reporting through Microsoft Excel, Crystal Reports, or other Microsoft SSAS-compatible products.
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Infrastructure Management
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Asset management
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• There is a single management console for all Cisco and select third-party telepresence devices, including endpoints, call controls servers, MCUs, Cisco TelePresence servers, and other infrastructure across the organization.
• Cisco TMS offers a "secure only" mode for select Cisco applications using Secure HTTP (HTTPS) full X.509 certificate validation for both client and server communications, disabling all unsafe communications protocols.
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Manage dial plan
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• You can administer dial plan settings through an intuitive interface.
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Configuration backup and restore
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• You can retrieve and back up configurations of all supported devices.
• You can compare current and previous device configurations.
• Cisco TMS provides single or bulk restoration of saved configurations to all supported devices.
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Software upgrades
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• Automated software upgrade helps ensure the latest software updates and license key retrieval for supported managed devices with minimum administrator intervention.
• Bulk software upgrades for multiple systems are available in a single request.
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Provisioning and Configuration Management
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Provisioning
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• Distributed, redundant architecture with the Cisco TelePresence Video Communication Server (Cisco VCS) clustering technology supports up to 10,000 devices.
• Synchronization with the enterprise directory provides for automatic user account creation and maintenance.
• Cisco TMS supports provisioning of Cisco Jabber™ Video for TelePresence (formerly Cisco TelePresence Movi), Cisco IP Video Phone E20, Cisco TelePresence System EX90, and Cisco TelePresence System EX60 devices.
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Account management, security, and permissions
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• Microsoft Active Directory integration allows the use of enterprise logins.
• User groups for controlling permissions are customizable.
• Cisco TMS supports automatic group membership using Microsoft Active Directory.
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Системы ВКС
